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Privacy Policy

PRIVACY POLICY

LegacyGuard Estate Planning LLC
Last Updated: October 30, 2026

This Privacy Policy (the "Policy") describes the categories of personal information collected by LegacyGuard Estate Planning LLC, the purposes for which information is used, the circumstances in which it may be disclosed and the rights available to individuals under applicable law. The Policy applies to LegacyGuard's websites, customer communications, educational materials, Legacy Readiness Assessment and related administrative estate-planning services as more particularly described below.

ARTICLE I. IDENTITY; SCOPE; DEFINITIONS

Section 1.01. Identity of the Business.

For purposes of this Policy, "LegacyGuard," "Company," "we," "us" and "our" mean LegacyGuard Estate Planning LLC, doing business as LegacyGuard Estate Planning. Our principal website is https://legacyguardep.com/ (the "Site"). This Policy addresses the Company's processing of personal information in connection with information submitted to us through the Site, electronic forms, telephone, email, text, customer inquiries, assessments, business records and administrative service coordination. Information processed by independent attorneys, payment processors or technology providers in their independent capacities may also be subject to separate legally required disclosures.

Section 1.02. Defined Terms.

"Personal Information" and "Personal Data" mean information that identifies or is reasonably capable of identifying, relating to, describing or being linked with an individual or household, as those terms are defined by the law applicable to the processing. "Sensitive Personal Information" means information accorded additional protection under applicable law, potentially including particular financial information, health-related details or information about a minor. "Processing" includes collection, receipt, use, storage, access, disclosure, correction and deletion. "Service Provider" means an organization processing information to perform functions for the Company pursuant to an applicable service arrangement. Statutory definitions and exclusions control where they differ from these general descriptions.

Section 1.03. Scope and Relationship to Other Notices.

This Policy applies to Personal Information processed by LegacyGuard in connection with the Site, requested educational services, the Legacy Readiness Assessment and the Company's own administrative activities. Where a separate provider or licensed attorney independently determines the purposes and means of processing information, that party's additional privacy disclosures and legal obligations may apply. No provision of this Policy transfers to LegacyGuard any professional duty owed independently by an attorney, and no provision diminishes rights that an individual has under applicable law.

The categories and uses described herein reflect the types of transactions that LegacyGuard offers. Not every category is collected from every individual. A particular collection or disclosure occurs only to the extent supported by the applicable transaction and actual processing arrangements.

ARTICLE II. CATEGORIES AND SOURCES OF INFORMATION

Section 2.01. Information Affirmatively Provided by Individuals.

The Company collects information that individuals choose to submit through its forms, questionnaires, conversations, requests for materials and administrative planning workflows. Depending upon the requested service, this may include: (a) names, postal addresses, email addresses and telephone numbers; (b) family relationships, marital status and names of intended beneficiaries or fiduciaries; (c) general descriptions of property, ownership interests, assets, liabilities and beneficiary preferences; (d) desired planning instructions, questionnaire answers and document information; (e) communications, inquiries and service requests; and (f) invoices, customer-order status and payment confirmations. Not all categories are requested from every individual. A complimentary educational inquiry ordinarily requires less information than a paid document-coordination transaction.

Section 2.02. Assessment Responses and Educational Results.

When a person completes the Legacy Readiness Assessment, the Company may process the answers provided, assessment completion information, the resulting Legacy Readiness Score, scoring categories and related Legacy Readiness Report. Those materials are educational indicators generated from the respondent's information, not legal opinions or independent certification that an estate plan is valid or effective. The Company does not require a person to purchase Services merely because the person submits an assessment.

Section 2.03. Information About Other Persons.

An individual requesting estate-planning administrative assistance may identify a spouse, partner, child, beneficiary, executor, trustee, agent, guardian or other person. The Company processes this information to support the individual's requested transaction and does not treat the mention of a third party as that person's permission to receive unrelated advertising. Individuals submitting third-party information should have a lawful basis for doing so and should avoid submitting unnecessary personal details.

Section 2.04. Health-Related and Other Sensitive Information.

Customers may voluntarily provide health-related planning choices, healthcare-agent information, incapacity-related instructions or other sensitive details. The Company processes such information only for legitimate, disclosed purposes and in accordance with laws imposing additional conditions. We do not require comprehensive medical records for ordinary guide downloads. Persons should not submit confidential medical diagnoses, account credentials or sensitive identifiers through ordinary unsecured contact forms or unsolicited messages when those details are not necessary for the service requested.

Section 2.05. Information From authorized Representatives and Professionals.

Information may also be received from a person who represents that the person is authorized to act on a Customer's behalf, or from a participating professional in connection with a service expressly requested by the Customer. Such information is not obtained for general data brokerage. The Company may take reasonable steps to confirm authority and may restrict access where conflicting instructions or identity concerns arise.

Section 2.06. Technical Infrastructure and Website Data.

The Company requests personal information principally through information an individual affirmatively provides in a form, questionnaire, telephone conversation, email, text or other requested interaction. LegacyGuard does not request that an individual manually furnish an IP address, cookie identifier or device identifier in a typical estate-planning questionnaire.

Separately, operating a website and communications infrastructure may result in technical data, such as connection records, IP addresses, browser or device information, security logs, timestamps and transactional metadata, being automatically processed by hosts, network operators or other technical providers. Advertising or conversion-measurement technologies may also process event or technical information if installed and activated on a particular page. Such processing is distinct from information a customer deliberately types into a planning form. The Company does not represent that ordinary Internet communications are free of such technical processing.

Section 2.07. Customer-Submitted Information Distinguished From Technical Records.

The Company's estate-planning intake process is principally based upon information affirmatively supplied by a person, including information provided orally for verbatim clerical transcription. This description does not include a representation that internet hosting, routing, service security, email delivery or embedded website functions are incapable of processing IP addresses, device data, event information or similar technical records. A customer's failure to type such information into a form does not establish that no such processing occurs. Technical processing, if any, shall be described and managed under the applicable privacy requirements.

Where a person submits information about a spouse, child, beneficiary, fiduciary or another individual, the Company may use the information only for the legitimate purpose for which it was furnished, subject to the data subject's rights and any applicable authority or notice requirement. A customer's relationship to another person does not, by itself, authorise access to all of that person's confidential or legally privileged information.

Section 2.09. Minors, Beneficiaries and Non-Customer Information.

The Site and paid ordering process are directed to adults with legal capacity to transact. The Company does not knowingly solicit online registration or purchases from children under 13. An adult may, however, submit information concerning minor children as prospective beneficiaries, dependants or persons relevant to guardianship planning. Such third-person information shall not be repurposed for independent advertising or incorporated into unrelated profiles merely because it appears in an estate-planning record. Where a legal representative seeks to exercise a minor's rights, the Company may require evidence of authority consistent with applicable law.

Section 2.11. Personal Information Submitted Through Third Parties.

When an individual authorises another person to supply estate-planning information, LegacyGuard may request evidence of that person's lawful authority before providing access to a customer's records or accepting instructions purporting to change a customer's wishes. Identification as a relative, potential beneficiary, executor, financial adviser or emergency contact does not alone confer authority to direct preparation of a living person's legal documents.

LegacyGuard may restrict the submission of government identifiers, account-access credentials, passwords, complete medical records or unrelated financial statements through ordinary contact forms. Information supplied in excess of what is requested may still be subject to applicable privacy and security duties.

Section 2.12. Records Created in the Course of a Requested Transaction.

The Company may maintain limited records of requests, customer-supplied selections, communications, document-delivery status, payment authorization, identity-verification results and express acknowledgements for lawful service administration, fraud prevention, quality control and dispute resolution. Such records are not equivalent to independent legal advice or a record of an attorney-client relationship with LegacyGuard.

Whether a particular system automatically generates connection or security logs is a matter of its actual configuration. This Policy does not promise that internet service providers, hosting platforms, payment systems or telecommunications networks never process technical connection information.

ARTICLE III. PURPOSES AND LIMITATIONS OF PROCESSING

Section 3.01. Permitted Business Purposes.

Subject to applicable law, LegacyGuard processes Personal Information to (a) respond to an individual's inquiry or request; (b) deliver requested educational materials and assessment results; (c) coordinate customer-directed estate-planning administrative services; (d) transmit necessary information to authorized professional and technical providers involved in a requested service; (e) maintain customer-service, payment and transaction records; (f) verify identity or authority and prevent fraud; (g) perform security, troubleshooting and business-continuity functions; (h) comply with legal duties, preserve evidence and respond to lawful process; and (i) send communications permitted by law and consistent with the individual's choices.

Section 3.02. Data minimization; Purpose Limitation.

LegacyGuard seeks to limit the information requested, retained and accessed to that reasonably necessary and proportionate for the relevant service, operational need or legal obligation. Submission of unnecessary details does not authorise unrestricted secondary use. Customer information obtained for a particular estate-planning workflow shall not be treated as an unrestricted commercial marketing asset. The Company may restrict or redact sensitive fields where those fields are not required by the relevant process.

Section 3.03. Use of Educational Scores and Reports.

Assessment answers, scores and reports may be used to fulfill the individual's request, explain the assessment, support authorized follow-up and coordinate services the individual requests. The Company does not represent that an assessment score is a legal determination or professional suitability finding. The information is not sold to data brokers. Any other use requiring a separate disclosure or consent remains subject to applicable law.

Section 3.04. Marketing and Communications.

The Company may respond to inquiries or deliver information requested by an individual and may send other communications where a lawful basis exists. Promotional email recipients may exercise applicable unsubscribe rights. Consent to automated promotional calls or texts, where required, shall be sought through an appropriate distinct mechanism rather than implied solely from use of the Site. Withdrawal of consent or a marketing opt-out does not necessarily preclude communications necessary to complete a pending transaction or comply with law.

Section 3.05. No Commercial Sale of Customer-Submitted Estate Data.

NO SALE OF PERSONAL INFORMATION FOR COMMERCIAL MONETISATION. LegacyGuard Estate Planning LLC does not sell, rent or license personal information furnished to LegacyGuard, including contact information, questionnaire responses, asset descriptions, beneficiary details and health-related instructions, to data brokers or unrelated parties for independent marketing. We do not offer customer lists or estate-planning files for sale. Information may be disclosed to participating attorneys and restricted business service providers to perform a service requested by an individual, administer transactions, maintain security or comply with law as described in this Policy.

The foregoing statement concerns LegacyGuard's business practice and shall not be construed as an assertion that every disclosure of technical website data is categorically outside a statutory definition of "sale," "sharing" or "targeted advertising." Some privacy laws use those terms to encompass transfers made without monetary payment, including certain advertising identifiers and events. Where an applicable law treats a practice as a sale, sharing or targeted advertising, LegacyGuard shall provide the legally required transparency, opt-out rights or consent. No provision of this Policy authorises the use of estate-planning questionnaire contents for unrelated behavioral advertising.

ARTICLE IV. DISCLOSURES AND RECIPIENTS

Section 4.01. authorized Professional and Technology Providers.

Where reasonably necessary to fulfill a request, information may be made available to participating licensed attorneys, document-processing and workflow providers, customer-support systems, secure hosting and communication providers, payment processors, identity-verification services or other service providers operating for an authorized business purpose. The Company seeks appropriate confidentiality, security and use restrictions for providers acting on its behalf. Independent attorneys and other independently responsible professionals may have separate duties and privacy notices. LegacyGuard does not promise that no information will leave its own systems when a Customer affirmatively requests a service requiring external professional or technical processing.

Section 4.02. Customer-Directed Disclosures.

Information may be disclosed to a person, professional or institution designated or authorized by the individual when reasonably necessary to implement the individual's instructions. Before releasing particularly sensitive information, the Company may request reasonable identity verification or clarification of authorization. A designation in a future estate document does not automatically give that named individual immediate access to the Customer's confidential records.

Section 4.03. Legal Process; Protection; Corporate Transactions.

LegacyGuard may disclose information to the extent reasonably necessary and permitted or required to comply with a valid subpoena, court order, compulsory legal process, regulatory request or other legal duty; to investigate fraud or security incidents; or to protect legal rights and safety. Information may also be processed in a lawful merger, reorganisation, financing or transfer of business assets, subject to statutory notice, purpose limitations and applicable confidentiality obligations. None of these provisions confers a general right to monetise customer estate-planning records for unrelated commercial advertising.

Section 4.04. Advertising and Technical Service Providers.

The Company does not intentionally disclose substantive estate-planning answers, confidential asset-distribution directions or the text of legal documents to advertising platforms for their independent marketing. Depending on the Company's actual website configuration, hosting, campaign attribution, conversion-measurement or embedded services may process limited connection or event data. A disclosure of identifiers or website events may qualify as "sharing," "targeted advertising" or "sale" under an applicable statute even if no money is exchanged. Any legally required notice, consent, preference-management tool or opt-out shall apply to the processing concerned.

A request to receive a free guide, a Legacy Readiness Score or an administrative reply does not itself constitute consent to unrelated automated promotional calls or text messages. Marketing permissions and revocations are addressed under the applicable communications rules and any separate consent supplied at the point of collection.

Section 4.05. Service Providers, Independent Professionals and Instructions to Processors.

Service providers that process information on the Company's behalf may be engaged for hosting, customer relationship management, secure communications, document workflow, identity and payment verification, storage, support or other functions reasonably necessary to fulfill a request. The Company shall address applicable confidentiality, permitted-purpose, security, subprocessor and return-or-deletion obligations in the relevant provider arrangements to the extent required by law. A participating attorney may independently control professional client records under the attorney's own governing obligations; this Policy does not purport to give LegacyGuard the authority to alter, waive or destroy independently maintained privileged material.

An individual's decision to purchase or enquire about estate planning does not constitute authorization to share the individual's answers, healthcare selections, asset-distribution instructions or document contents with advertising platforms for behavioral targeting. No such authorization is created by a general website-use agreement.

Section 4.06. Restricted Access and Onward Use by Business Providers.

To the extent required by applicable privacy law and the parties' functions, LegacyGuard will use contractual or other appropriate safeguards addressing permitted processing purposes, confidentiality, unauthorized onward disclosure, reasonable information security, assistance with required consumer requests and appropriate disposition of information following the service relationship. Such safeguards are not a representation that every participating attorney is a processor acting solely on LegacyGuard's instructions; attorneys may independently determine lawful professional obligations.

LegacyGuard does not authorise a person receiving customer-estate instructions solely to complete a requested administrative service to use those instructions to solicit the customer for unrelated products. An independent provider's own legal obligations or separate customer relationship must be evaluated under the applicable facts and law.

Section 4.07. Demands From Family Members, Fiduciaries and Other Third Parties.

Requests from spouses, children, beneficiaries, prospective trustees, executors, guardians, agents and other third parties will be evaluated under the customer's instructions, verified authority, the status of any relevant documents and applicable law. Mere assertion of family relationship or an expected inheritance does not establish entitlement to private customer information.

The Company may withhold access pending reasonable authentication or resolution of conflicting claims and may comply with a valid subpoena, court order, compulsory process or other lawful obligation. The Company cannot create or extend attorney-client privilege by describing its own administrative communications as confidential.

ARTICLE V. SECURITY; ACCESS; RETENTION

Section 5.01. Administrative, Technical and Physical Safeguards.

LegacyGuard maintains or requires administrative, technical and physical measures reasonably appropriate to the information involved, including, as applicable, access controls, account authentication, restricted service-provider access, protected transmission, staff permissions, secure storage and incident-response procedures. The selection and implementation of particular controls depend on the systems used and foreseeable risk. No system or method of electronic transmission is completely secure, and the Company does not guarantee absolute protection against every unauthorized act.

Where the Company entrusts information to a service provider, the Company will apply applicable contractual and legal requirements to the provider relationship. The Company's security obligations and a provider's separate legal obligations remain governed by the law applicable to each party.

Section 5.02. Access Restrictions; authorized Personnel.

Access to submitted customer information is limited, to the extent practicable, to persons and service providers with a legitimate need relating to a requested service, administrative function, security concern or legal obligation. Information about beneficiaries and family members is not made publicly accessible merely because it appears in a submitted planning questionnaire. The Company may restrict access when it has reasonable grounds to believe that a requester lacks authority or that disclosure would create a material privacy risk.

Section 5.03. Retention and Deletion Criteria.

Personal information shall be retained for periods reasonably necessary to fulfill the stated purpose of collection, administer the customer relationship, comply with applicable legal obligations, address disputes, enforce lawful agreements, maintain necessary financial records and respond to lawful preservation requirements. Retention may differ among customer contact information, assessments, service instructions, completed administrative records, invoices and security records. The Company shall not retain information indefinitely merely because storage is technically available.

Upon expiry of the applicable retention period, information will be deleted, de-identified or otherwise disposed of through a reasonably appropriate process, subject to lawful backup cycles, litigation holds and independently maintained records. A request for deletion is not a direction to alter an executed instrument or to erase a separate attorney's professional file. Where law requires a specific retention schedule or disclosure for a category, that rule governs.

Section 5.04. Incident Management.

If the Company becomes aware of a security incident involving Personal Information, it may take reasonable steps to contain and investigate the event, preserve relevant records, identify affected information, coordinate with applicable providers and provide notices to affected individuals or regulators where legally required. Notice timing, content and method are governed by applicable law. Public statements of security commitments do not replace incident-specific legal obligations.

Section 5.05. Accuracy and Customer Corrections.

Individuals are encouraged to report inaccurate contact details or incorrect customer-directed information. The Company may request verification before making a material correction to sensitive records. Corrections within LegacyGuard's administrative records do not automatically amend a signed legal instrument or alter an independent attorney's professional file. Any requested legal amendment must follow the process applicable to the document and professional engagement.

Section 5.06. Security Events and Statutory Notification.

If the Company determines that a security event constitutes a legally notifiable breach, notices shall be provided to affected persons, regulators or other recipients as and when required by the law applicable to the incident, subject to lawful investigation, law-enforcement and remediation exceptions. The Company shall not treat a contractual liability limitation, a service-provider arrangement or a general statement about the limits of internet security as a waiver of mandatory breach-notification duties. Technical investigations may require information from hosting, communications and other restricted processors.

Section 5.07. Security Controls and Limits of Confidentiality.

LegacyGuard shall evaluate reasonably foreseeable risks associated with the sensitivity of the information processed and maintain legally required administrative, physical and technical safeguards appropriate to the Company's activities, its service providers and applicable law. Access, authentication, secure transmission, vendor oversight, personnel controls and incident response shall be addressed as appropriate to the risks and applicable requirements.

No transmission or storage method can be guaranteed to be completely secure. This statement does not disclaim legally required reasonable-security duties, contractual security commitments or liability for conduct for which applicable law prohibits an exclusion.

Section 5.08. Preservation of Records and Disputed Instructions.

Where reasonably necessary to preserve evidence of an actual or reasonably anticipated dispute, comply with a lawful preservation request or investigate suspected fraud or unauthorized access, LegacyGuard may temporarily preserve or restrict relevant records to the extent permitted by law. Preservation is subject to confidentiality, access and retention requirements and is not an assumption of responsibility for resolving family disputes.

A consumer's deletion or correction request will be considered in light of applicable statutory rights and any lawful exceptions. Any refusal or limitation shall be explained to the extent legally required.

ARTICLE VI. PRIVACY RIGHTS AND CHOICES

Section 6.01. Rights Under Applicable Law.

Depending upon the individual's state of residence and the Company's status under the relevant law, the individual may have rights to confirm processing, access certain data, obtain a portable copy, correct inaccuracies, request deletion, opt out of certain sales, sharing or targeted advertising, limit certain processing of sensitive data and appeal a denial. Rights are subject to statutory thresholds, scope limitations, authentication requirements and exceptions. The Company does not represent that every right listed applies identically to every person or transaction.

Section 6.02. Submission and Verification of Requests.

Requests concerning Company-held Personal Information may be sent to [email protected] with sufficient information to identify the requester and describe the request. The Company may use reasonable, proportionate steps to authenticate identity or authority, especially where disclosure would reveal confidential family or financial information. A verified authorized agent may act where the applicable law permits. The Company shall not require unnecessary sensitive identifiers merely to initiate an ordinary request. Response and appeal periods shall be governed by the applicable privacy law.

Section 6.03. Exceptions; Separate Professional Records.

Privacy rights do not necessarily require deletion or disclosure of records that must be maintained for legal compliance, transaction performance, security, evidence preservation or an applicable professional obligation. An attorney independently holding records under a separate professional engagement may be responsible for handling rights requests concerning those records. LegacyGuard will not misrepresent its technical or legal authority to access, alter or delete records held exclusively by another organization.

Section 6.04. Marketing Choices and Revocation.

Individuals may opt out of promotional emails by using the available unsubscribe mechanism or contacting the Company. Text-message recipients may use applicable opt-out instructions, including supported keyword replies, and may withdraw legally revocable consent by reasonable means. A promotional opt-out does not prevent legally required or customer-requested transactional messages. The Company will not condition a purchase on promotional consent where applicable law prohibits that practice.

Section 6.05. Children and Minors.

The Site's general education and administrative Services are directed to adults. The Company does not knowingly solicit children to submit their information for independent marketing purposes. References to children within an adult Customer's family or estate-planning questionnaire may be processed for the limited purposes of the requested service, subject to applicable protections for minors and relevant state law. If the Company discovers information collected in a manner prohibited by law, it shall take legally required remedial steps.

Section 6.06. authorized Agents; Appeals; Non-Discrimination.

Where a privacy statute gives an individual the right to use an authorized agent, seek reconsideration or appeal a refusal, or obtain information about an adverse decision, the Company shall provide the procedure required by that statute. The Company may verify the identity and authority of the person making the request and shall not require unnecessary additional personal information solely to exercise a statutory right. Where available under applicable law, a consumer may appeal a denial by writing to [email protected] with the subject line "Privacy Rights Appeal". The Company shall respond within the period prescribed by the law that governs the particular request.

Section 6.07. Digital Advertising Opt-Out Signals.

To the extent that any applicable law treats the Company's actual digital processing as a sale, sharing or use for targeted advertising, the Company shall provide the legally required opt-out method and honour qualifying browser-based or universal opt-out signals where required. A request concerning technical advertising identifiers is distinct from a request to delete estate-planning records retained for an active requested service. The availability or operation of any website preference mechanism depends on the technology actually deployed and the law applicable to the processing. This Policy does not assert that merely emailing an opt-out request is necessarily sufficient where the governing law requires a browser, website or in-product control.

Section 6.08. Separate Choices for Marketing and Sensitive Data.

A request to obtain a free guide, take an educational assessment or receive a service-related update does not by itself establish consent to unrelated marketing communications, an automatic telephone dialing system, artificial or prerecorded voice calls, or the use of sensitive estate-planning information for targeted advertising. Where separate consent is legally required, LegacyGuard shall seek it through a distinct and appropriate process.

Consent may be withdrawn and statutory opt-out rights exercised as applicable law permits. An individual will not be required to surrender a non-waivable privacy right as a condition of obtaining an otherwise available service.

ARTICLE VII. STATE-SPECIFIC DISCLOSURES

Section 7.01. California Residents.

To the extent LegacyGuard qualifies as a covered "business" under the California Consumer Privacy Act and related regulations (collectively, the "CCPA"), California residents may exercise the applicable rights to know, access, correct, delete, obtain information about disclosures, opt out of sale or sharing and limit certain uses of sensitive personal information. The Company will not discriminate unlawfully for exercising a covered right. Requests may be submitted using the contact method in Section 6.02 or another legally required method provided at collection.

The categories of Personal Information that may be processed in connection with applicable transactions include identifiers and contact details; customer and commercial records; family and beneficiary relationships; asset and financial descriptions voluntarily supplied for planning; communications and forms; assessment responses and derived educational scores; and, where submitted, health-related or other sensitive data. The sources and purposes are detailed in Articles II and III, and potential recipient categories are described in Article IV. The specific categories relevant to an individual depend upon the information actually submitted and the Site features used. Applicable disclosures at the point of collection and statutory opt-out mechanisms supplement this Policy where required.

If a particular technical integration constitutes sale or sharing under the CCPA, the Company will implement the required opt-out method, including recognition of covered opt-out preference signals where mandated. No statement that LegacyGuard does not sell customer estate-planning files is intended to limit rights relating to other covered disclosures.

Section 7.02. Other State Consumer Privacy Laws.

Where applicable, rights under the privacy statutes of Colorado, Connecticut, Delaware, Indiana, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia and other states are governed by the particular statute, its effective date, applicability thresholds and lawful exceptions. Individuals may seek information about a specific right through the contact method in Section 6.02. LegacyGuard will apply the legally required appeal process, opt-out choices and non-discrimination protections where a statute imposes them. This Section is not a representation that the Company is a covered entity under every listed law.

Section 7.03. Consumer Health Data.

Certain information supplied for healthcare directives, incapacity planning or related purposes may qualify as "consumer health data" under Washington's My Health My Data Act or another applicable statute. Where such law governs, the separately identified Consumer Health Data Privacy Notice supplies additional information about categories, sources, purposes, recipient categories, rights and contact methods. Consent to collection and consent to sharing will be obtained separately where the governing law requires them, unless an applicable exception is available.

The Consumer Health Data Privacy Notice is separately available in the Legal & Privacy materials. This Policy does not substitute for any additional notice, independent consent or consumer rights established by applicable health-data law.

Section 7.04. Nevada and Other Statutory Requests.

To the extent applicable, verified requests under Nevada's online privacy law or any other specialised state requirement may be made using the contact channel in Section 6.02. The Company shall comply with lawfully applicable requirements concerning covered information, rights to direct that certain information not be sold and other regulatory obligations. A request will be interpreted consistently with the definitions and exceptions of the relevant statute.

Section 7.05. Notice at Collection; Consumer Request Administration.

Where applicable law requires a notice at or before collection, LegacyGuard will make the required information available in connection with the form or interaction through which information is obtained. An individual may request information about applicable access, deletion, correction or opt-out rights by contacting [email protected]. Reasonable verification may be required before disclosing confidential records. Where a law requires more than one request method or an appeals process, those methods and timelines will apply.

The existence of a right or exception under one state's statute does not confer or eliminate a right under a different state's statute. A request under this Section does not itself amend any signed estate-planning instrument.

Section 7.06. Notice at Collection and Retention Disclosure.

Where the California Consumer Privacy Act applies to the Company, the legally required notice at or before collection shall identify the personal-information categories and purposes involved, disclose the sale or sharing status of those categories, and state applicable retention periods or the criteria used to determine them. Applicable notice requirements may extend to information submitted through a lead form, assessment, telephone intake, checkout, third-party hosted questionnaire or embedded component. The general retention criteria in Section 5.03 and the categories described in Articles II through IV must be consistent with, and do not replace, any separate or more specific notice required at collection.

A consumer's exercise of a legally available right of access, correction, deletion, portability, limitation, opt-out or appeal shall not be penalised in a manner prohibited by applicable law. Statutory exemptions, identity verification and limits on disclosure of another person's private or privileged information shall continue to apply.

Section 7.07. State and Sector-Specific Requirements.

A resident's rights and the Company's duties may differ under the privacy, consumer-protection, breach-notification, health-data, biometric, communications and other laws of the state concerned. Nothing in this Policy represents that a particular comprehensive state privacy act applies to every interaction or that a statutory right exists where its applicability criteria have not been met. Conversely, the Company's small size or the absence of general privacy legislation in a state does not eliminate independently applicable duties concerning security, breaches, deceptive practices, consumer health data, confidentiality or communications.

Section 7.08. Additional Consumer-Privacy Disclosures Where Required.

To the extent an applicable state privacy law requires a notice at collection, a category-by-category account of information processed during a specified period, retention periods or criteria, a designated opt-out mechanism, recognition of an opt-out preference signal, an appeals process or a separate sensitive-data notice, LegacyGuard shall supply the relevant disclosure or mechanism as required by that law. The Company shall not represent that a right is unavailable merely because it is not described at length in this general Policy.

A business's eligibility for, and the scope of, a statutory exception must be determined under the statute rather than inferred from the Company's size or the use of a third-party technology provider. Where the law requires a standalone consumer-health-data policy prominently linked from the homepage, listing a notice as a tab within a general legal page alone may be insufficient.

ARTICLE VIII. GENERAL PROVISIONS

Section 8.01. International Processing.

LegacyGuard operates from the United States. Service providers involved in communications, hosting or support may process information in other jurisdictions subject to their arrangements and applicable law. Individuals located outside the United States may have additional legally protected rights. The Company does not represent that all information remains physically stored on premises or in data centres owned by LegacyGuard.

Section 8.02. Independent Professional Relationships.

LegacyGuard provides educational and administrative coordination services and is not a law firm. The Company's Privacy Policy does not override a participating attorney's independent duties concerning confidentiality, client files or privilege. Where an attorney-client relationship is formed, the attorney's professional duties and disclosures apply separately. Estate-planning data provided to the Company is not automatically privileged solely because an estate-planning matter is involved.

Section 8.03. Changes to this Policy.

The Company may revise this Policy to reflect changes in its practices, services or law and will post an updated revision date. Where applicable law requires advance notice or consent for a material new use of Personal Information, publication of a revised policy alone shall not substitute for that requirement. Prior uses remain subject to the statements and legal obligations applicable when those uses occurred.

Section 8.04. Contact Details.

Questions about this Policy, privacy-rights requests and concerns about information supplied to the Company may be directed to LegacyGuard Estate Planning LLC, [email protected], or through the contact methods at https://legacyguardep.com/. Where applicable law requires an additional request method or specific point-of-collection notice, the Company will make that method or notice available in the relevant context.

Section 8.05. No Contractual Waiver Through Privacy Notice.

This Policy is a disclosure of the Company's information practices and not a contractual waiver of statutory privacy rights, breach remedies, confidentiality duties or mandatory security standards. Any permitted limitation in a separately accepted commercial agreement applies only as far as the law governing the particular claim allows.

Any material change to a practice for which advance notice, a new opt-out opportunity or affirmative consent is required will not be implemented solely by revising the date displayed on this Policy.

TERMS OF USE AND ADMINISTRATIVE SERVICES AGREEMENT

LegacyGuard Estate Planning LLC
Last Updated: October 30, 2026

PLEASE READ THESE TERMS CAREFULLY. THESE TERMS GOVERN ACCESS TO THE LEGACYGUARD WEBSITE AND, TO THE EXTENT EXPRESSLY ACCEPTED IN CONNECTION WITH A TRANSACTION, THE COMPANY'S ADMINISTRATIVE SERVICES. THEY INCLUDE PROVISIONS REGARDING THE ABSENCE OF LEGAL REPRESENTATION BY LEGACYGUARD, CUSTOMER INSTRUCTIONS, WARRANTIES, LIMITATIONS OF LIABILITY AND DISPUTES. CERTAIN RIGHTS AND REMEDIES CANNOT BE WAIVED UNDER APPLICABLE LAW.

ARTICLE I. PARTIES; DEFINITIONS; FORMATION

Section 1.01. Parties and Covered Activities.

These Terms of Use and Administrative Services Agreement (the "Terms") are issued by LegacyGuard Estate Planning LLC, doing business as LegacyGuard Estate Planning ("LegacyGuard," "Company," "we," "us" or "our"), and apply to visitors to legacyguardep.com and other Company-controlled webpages that expressly reference these Terms (the "Site"). The term "Services" encompasses the Company's educational resources, guides, assessments, informational reports, scheduling, customer support, clerical assistance, customer-directed data entry and administrative coordination, in each instance only to the extent actually offered. "User" means a Site visitor. "Customer" means a person who separately orders or receives Company Services. "Order" means a specific transaction, invoice, statement of work, accepted checkout or written engagement describing paid Services. "Professional Services" means legal work undertaken by a separately responsible, appropriately licensed attorney, if included in the applicable arrangement.

Section 1.02. Application and Contractual Acceptance.

A User may review general information on the Site without entering into a paid-service contract. Provisions governing ordinary Site use apply to the extent lawfully communicated and applicable. An agreement for paid Company administrative Services is formed only when the Customer affirmatively accepts an identified Order and the applicable terms through a legally sufficient acceptance method, such as a signed agreement or a clearly presented, unchecked electronic assent control. Mere browsing, possession of a hyperlink, receipt of a guide or completion of a complimentary assessment does not establish consent to payment, mandatory arbitration or another material waiver.

The Company may retain commercially reasonable electronic evidence of an accepted transaction, including the agreement version, accepted scope, recorded assent, date and transaction record, subject to applicable privacy law. Any separate attorney engagement is formed under that professional's own applicable requirements.

Section 1.03. Eligibility and Authority.

A Customer represents and warrants that the Customer is at least eighteen (18) years of age or has otherwise attained the age of legal majority, possesses the legal capacity required for the proposed transaction and is authorized to act for any represented person or entity. No person may supply another individual's instructions or information while falsely claiming to be that individual or that individual's duly authorized representative. The Company may require reasonable verification of identity or authority, suspend processing when conflicting instructions arise and refer any question concerning legal capacity or representative authority to an appropriately licensed professional.

Section 1.04. Relationship to Other Documents.

These Terms shall be read with the Company's Privacy Policy, applicable collection notices, separate electronic-consent disclosures and any Order accepted by the Customer. A privacy notice describes information practices and does not itself constitute an agreement to waive statutory privacy rights. An engagement letter executed with a participating attorney governs the attorney-client relationship, if one is formed, and supersedes these Terms only with respect to the professional relationship it expressly governs. Nothing in these Terms makes LegacyGuard a party to a separate attorney-client engagement unless expressly and lawfully agreed.

Section 1.05. Authority, Finality and Documentation of Customer Orders.

An Order for paid administrative Services must identify the purchasing Customer, the scope of Company Services, material deliverables, price, applicable cancellation terms and any conditions precedent to performance. The Company may request verification that the person accepting the Order is the person entitled to direct the related administrative instructions. Where two or more persons are intended to be customers, each person's role, authority and consent should be documented separately.

A Customer's acceptance of a Company Order does not establish an attorney-client relationship with LegacyGuard and does not by itself compel a separate licensed attorney to undertake representation. Any professional engagement shall be determined through the relevant attorney's lawful process and applicable professional rules.

Section 1.06. Proof of Assent; Material Terms and Order Hierarchy.

To the extent a provision is intended to be a binding term of paid Services, it must be presented in a manner that gives the Customer reasonable notice and an affirmative opportunity to accept it before payment or other contractual commitment. LegacyGuard may maintain records of the accepted document version, order details, date and method of acceptance and any separately required consent, consistent with applicable privacy law.

A later website edit does not retroactively change a completed Order or impair vested rights unless the Customer validly agrees to an amendment or the law otherwise permits. Separate professional engagements and legally required notices govern their respective subject matter.

ARTICLE II. NATURE OF SERVICES; PROFESSIONAL BOUNDARIES

Section 2.01. Nonlawyer Status.

LEGACYGUARD ESTATE PLANNING LLC IS NOT A LAW FIRM. The Company does not, in its own capacity, practice law, furnish personalised legal opinions, represent Customers in judicial or administrative proceedings, determine the legal suitability of a particular testamentary or trust instrument or hold its non-attorney personnel out as attorneys. The Company's general educational content and administrative assistance are not substitutes for advice from counsel admitted to practice in the jurisdiction relevant to a Customer's circumstances. A Customer's purchase, use of the Site, submission of a questionnaire or communication with Company personnel does not, without a separate professional engagement, establish an attorney-client relationship with LegacyGuard.

Section 2.02. Scope of Administrative Assistance.

LegacyGuard's own Services consist of nonlegal education, scheduling, customer support, organization and verbatim entry of information supplied or confirmed by a Customer, and coordination of document-related administrative steps expressly stated in the accepted Order. Company personnel shall not select legal instruments or substantive provisions on a Customer's behalf, interpret particular legal effects for an individual, determine capacity, resolve contested ownership issues or make discretionary legal judgments. Questions requiring such judgments must be referred to an appropriately licensed attorney.

Neither a general educational explanation nor an administrative workflow grants the Company authority to practice law. Whether a particular action constitutes a permissible clerical service depends on the facts and governing law, not on these Terms alone.

Section 2.03. Independent Customer Selection and Decision-Making.

The Customer acknowledges that decisions relating to beneficiaries, fiduciaries, agents, property distribution, healthcare directions and other personal planning matters are the Customer's own decisions, subject to any separately applicable professional advice and law. The Customer shall provide specific instructions, request clarification of any question not understood and refrain from signing or submitting documents that do not accurately reflect the Customer's wishes. The Company's transmission, transcription or logistical handling of the Customer's answers shall not itself constitute approval of those answers or certification of their legal sufficiency.

Section 2.04. Participating Licensed Attorneys.

Where the accepted Order includes access to legal services, the identity, role, jurisdictional eligibility and scope of responsibility of any participating attorney shall be determined in accordance with applicable professional rules and the independent professional engagement. A licensed attorney must retain sole control over legal advice, professional conflicts, selection and legal sufficiency of instruments, the appropriateness of any proposed course of action and any decision to accept, modify or decline the legal work. The attorney shall not be required to approve an instrument or conclusion merely because LegacyGuard has arranged or received an Order.

Any professional fee, referral, marketing or service-coordination arrangement must be independently lawful in the governing jurisdiction. Nothing in these Terms authorises nonlawyer ownership or control of a law practice, improper sharing of legal fees or interference with professional independence. The Company shall not represent that its administrative involvement substitutes for an attorney's independent legal judgment.

Section 2.05. No Attorney-Client Privilege by Company Contact Alone.

LegacyGuard is not a law firm. A person does not establish an attorney-client relationship with LegacyGuard by using the Site, submitting an assessment, speaking with Company staff or paying for administrative Services. Although LegacyGuard treats sensitive customer information under its Privacy Policy and applicable duties, communications to Company personnel are not automatically subject to the attorney-client privilege. An independent attorney-client relationship, and the availability of privilege or professional confidentiality in relation to it, are determined by applicable law and the relevant attorney engagement.

A Customer should transmit privileged or particularly sensitive legal communications through an approved channel identified by the attorney, where available. The Company shall not claim attorney-client privilege solely on the basis that an estate plan is involved.

Section 2.06. No Fiduciary, Financial Advisory or Medical Relationship.

Except as otherwise expressly established by governing law or an independent written agreement, neither provision of educational materials nor administrative assistance creates a fiduciary, investment-adviser, broker-dealer, accounting, tax-preparer, healthcare-provider or therapeutic relationship with the Company. No assessment score, informational chart, educational comparison or customer-service conversation is an individualised legal, tax, securities, insurance or medical recommendation. Customers shall seek appropriately qualified professional advice where a decision depends upon such advice.

Section 2.07. Independent Legal Determinations and Professional Engagement.

Where a Customer's requested transaction requires the selection, adaptation, legal sufficiency determination or professional preparation of estate-planning instruments, those legal determinations are reserved to an attorney authorized to perform the work in the relevant jurisdiction. Any attorney-client relationship, scope of representation, professional fees, conflicts, confidentiality, supervision and legal remedies shall be determined by the participating attorney's separate professional obligations and engagement terms. LegacyGuard does not by these Terms employ an attorney as the Customer's lawyer, make a legal determination on the Customer's behalf or direct the substance of professional legal judgment.

The presence of a legal-technology platform, an automated questionnaire, preconfigured drafting rules or a lawyer's subsequent review shall not be construed as permission for LegacyGuard personnel to engage in any activity that constitutes the practice of law. If individual legal advice or document selection is required, the matter must be addressed through the appropriately licensed professional before LegacyGuard personnel proceed with any legally restricted step.

Section 2.08. No Insurance, Tax, Investment or Asset-Custody Services.

Unless expressly provided under a separately authorized arrangement and applicable law, LegacyGuard does not maintain client trust accounts, take custody of estate assets, provide banking services, issue insurance, act as trustee or executor, hold securities, provide tax opinions, offer investment recommendations or undertake fiduciary investment management. References to banks, retirement plans, investments, insurance, tax consequences or property title in general educational materials are not representations that LegacyGuard holds the licenses, registrations or regulatory status applicable to those businesses. The rights and duties of financial institutions, taxing authorities, custodians, plan administrators and other independent parties are governed by their own instruments and the law applicable to them.

Section 2.09. Independent Professional judgment; No Customer-Specific Legal Determination by Company Staff.

The scope of clerical assistance does not include making individual legal determinations concerning the suitability of a trust, selection of testamentary provisions, legal ownership, tax consequences, capacity, enforceability, beneficiaries' rights or the validity of a purported power of attorney. Those determinations must be referred, where applicable, to an appropriately licensed professional acting under that professional's own duties.

Neither the use of a questionnaire nor an attorney's name appearing in a document necessarily establishes that the required professional services have been performed. When applicable law requires legal judgment, the responsible attorney must exercise it independently; LegacyGuard may not substitute customer-service assurances for that judgment.

Section 2.10. No Professional Engagement by Marketing or Administrative Contact.

Advertisements, educational comparisons, service descriptions, fee quotations, assessment scores, appointment scheduling, clerical transcription and document-delivery notifications are not undertakings by LegacyGuard to act as a law firm, financial adviser, tax adviser, fiduciary or insurer. LegacyGuard does not undertake to advocate for a Customer in a contested family, probate, capacity, tax or creditor matter.

No statement in these Terms shall restrict a Customer's right to accurate information about who provides legal services, the professional's licensure and engagement status, the services actually purchased and the charges associated with the transaction.

Section 2.11. Professional Scope and Referral Restrictions.

A customer request for legal work may require a distinct professional relationship, jurisdiction-specific eligibility and a determination by the professional that the requested services can lawfully be undertaken. LegacyGuard may suspend administrative processing until these requirements are satisfied and may offer a lawful refund or alternative administrative disposition in accordance with the accepted Order and mandatory law.

These Terms do not authorise impermissible fee sharing, payment for prohibited attorney referrals, interference with professional independence or activities that would constitute the unauthorized practice of law. A contractual label describing LegacyGuard as an intermediary shall not override applicable law.

ARTICLE III. CUSTOMER REPRESENTATIONS AND INSTRUCTIONS

Section 3.01. Accuracy; Completeness; Continuing Duty to Correct.

The Customer represents, warrants and covenants that information, answers, ownership descriptions, beneficiary names, identification details and instructions supplied to the Company are, to the best of the Customer's knowledge, true, accurate, complete and not materially misleading. The Customer shall promptly disclose any material change or discovered error before execution or reliance upon affected documents. Subject to applicable law and the Company's express obligations, LegacyGuard may reasonably rely upon customer-provided information for purposes of its administrative tasks without independently conducting title searches, auditing financial holdings, verifying family relationships or investigating contested property rights.

Section 3.02. Customer-Directed Entry and Confirmations.

A Customer directing the entry of information shall retain authority over the answers, selections and instructions the Customer provides. Company personnel may transcribe those instructions and flag apparent omissions or inconsistencies for the Customer or responsible attorney, but shall not independently determine the appropriate legal answer. Before the Customer authorises submission or execution, the Customer shall be afforded a reasonable opportunity to review the recorded information and request correction of transcription errors.

Records of customer-directed instructions and acknowledgements may be maintained as evidence of the administrative process. Such records do not absolve the Company of its own negligence, misrepresentation, intentional wrongdoing or other liability that cannot lawfully be excluded.

Section 3.03. Information Concerning Third Parties.

The Customer represents that disclosure of personal information about spouses, children, beneficiaries, fiduciaries, agents and other third parties is reasonably connected with the legitimate service requested and that the Customer has the legal authority or other lawful basis required to provide it. The Company does not treat the listing of a third party in an estate plan as consent by that third party to receive promotional messages. The Company may limit access to such information, decline a disputed request or seek further verification where privacy or identity risks arise.

Section 3.04. Conflicting Instructions; Suspected Exploitation.

The Company may suspend administrative processing when it reasonably suspects impersonation, coercion, fraud, elder exploitation, unauthorized access, materially conflicting instructions or a dispute concerning capacity. LegacyGuard may refer the matter to the responsible attorney or request independent verification before resuming. No Company representative shall decide a contested legal question concerning capacity, undue influence, ownership, marital rights or beneficiary entitlement merely to expedite an Order. Any lawful safeguarding action shall be proportionate to the apparent risk and shall not override mandatory consumer rights.

Section 3.05. Review and Final Approval of Documents.

The Customer shall read the documents provided, verify personal information and instructions and raise questions concerning any provision the Customer does not understand with the responsible attorney before signing, where such attorney is engaged. The Customer's approval of a document does not release the Company or any professional from liability for obligations that applicable law makes non-waivable. The Company does not guarantee that an instrument is appropriate for a Customer solely because it has been delivered or presented for signature.

Section 3.06. No Authority to Bind Other Persons.

The Customer represents that the Customer acts on the Customer's own behalf or possesses authority reasonably sufficient for any administrative instructions expressly submitted for another person. Identification of a spouse, beneficiary, personal representative, trustee or family member does not by itself authorise that person to access the Customer's records or direct Company personnel. The Company may require independently verifiable authorization before releasing records or taking material instructions from an asserted representative.

Section 3.07. Written Confirmation of Material Instructions.

LegacyGuard may request confirmation of customer-provided names, contact information, designated persons, administrative facts and other material instructions before transmission for professional document preparation. The Customer is responsible for promptly correcting factual inaccuracies that the Customer identifies. A confirmation of transcription accuracy is not approval by LegacyGuard of the legality, suitability or legal effect of the Customer's directions. No written or recorded confirmation permits a Company employee to substitute an unrequested legal judgment for the Customer's instruction.

Section 3.08. Joint Customers and Conflicts Between Interested Persons.

Where two or more persons participate in a requested estate-planning matter, each person's authority, confidentiality interests and status as an independently represented client shall be determined under applicable law and any attorney engagement. LegacyGuard may decline to rely on directions received from one spouse, relative, beneficiary, prospective fiduciary or other interested person as directions of another without adequate authorization. The Company may temporarily suspend clerical work upon credible notice of incapacity, coercion, impersonation, disputed authority or materially inconsistent instructions, subject to statutory duties, the accepted Order and any applicable refund rights. The Company does not adjudicate family disputes, resolve conflicts of interest between attorney clients or determine testamentary capacity.

Section 3.09. Verification of Beneficiaries, Fiduciaries and Material Changes.

The Customer is responsible for identifying individuals and entities accurately and for communicating requested changes through authorized channels. LegacyGuard may decline to accept third-party attempts to change beneficiaries, successor fiduciaries, distribution instructions or property descriptions without verification of legal authority and, where required, referral to the responsible attorney.

The Company may retain contemporaneous administrative records of who furnished material instructions and the Customer's confirmation, but such records are not conclusive proof of testamentary capacity, absence of undue influence, attorney-client confidentiality or an instrument's validity.

Section 3.10. Incomplete, Contradictory or Time-Sensitive Instructions.

If supplied answers are inconsistent, incomplete or materially disputed, LegacyGuard may request clarification, pause clerical processing or refer the matter to the responsible professional. The Company has no authority to resolve contested property rights, assess mental capacity or choose among conflicting family members' instructions.

Customers facing imminent medical incapacity, serious illness, travel, litigation, death, foreclosure, tax deadlines or other time-sensitive matters should communicate urgency directly to an appropriate attorney. A general inquiry, assessment submission or administrative intake does not promise completion before a particular event or deadline unless expressly and lawfully agreed in writing.

Section 3.11. Instructions From Agents and Persons Claiming Representative Status.

An individual claiming to act under a power of attorney, guardianship, conservatorship, trusteeship, executorship or similar authority may be asked to provide sufficient evidence of identity and valid, applicable authority. LegacyGuard may refuse or suspend processing when that authority cannot reasonably be verified or when material conflicts are apparent.

No Company employee shall be deemed authorized by these Terms to determine disputed capacity, construe the legal limits of an agency instrument or adjudicate competing fiduciary claims. Any such question requires the appropriate professional or tribunal.

ARTICLE IV. DOCUMENT EXECUTION; FUNDING; ONGOING MAINTENANCE

Section 4.01. Execution Requirements.

Applicable law may require original signatures, witnesses, notarisation, delivery, recordation, particular execution formalities or additional actions. Except where a separate accepted Order expressly assigns a specific implementation task to the Company or a participating professional, responsibility for arranging and completing required execution steps remains with the Customer. Instructions supplied by LegacyGuard concerning logistics are general and do not replace jurisdiction-specific legal instructions from the responsible attorney. Failure to execute a document in accordance with applicable law may render it ineffective notwithstanding administrative completion.

Section 4.02. Funding and Transfer of Assets.

The establishment of a trust and the transfer of assets to that trust are legally and operationally distinct matters. A trust may not control property that has not been properly transferred, retitled, designated or otherwise coordinated in accordance with applicable law. Unless a particular task is expressly included in an accepted Order, LegacyGuard has no obligation to prepare or record deeds, change titles, transfer financial accounts, amend beneficiary designations, obtain lender or carrier approval or verify that trust funding has been completed. The Customer should obtain appropriate professional guidance concerning the legal and tax consequences of any transfer.

Section 4.03. Beneficiary Designations; Joint Ownership; Retirement and Insurance.

The treatment of retirement accounts, life insurance, jointly owned property, payable-on-death accounts, transfer-on-death arrangements, community property, business interests and federally regulated benefits can depend upon instrument terms, governing plan documents, applicable law and later actions by third parties. Educational materials concerning such subjects do not establish that any particular transfer or designation is valid, advisable or sufficient. The Customer shall not infer that an estate document automatically overrides contractual beneficiary designations or property rights held by others.

Section 4.04. Subsequent Changes and Review.

Marriage, divorce, birth, death, relocation, acquisition or sale of property, changes in law, changes to business ownership and changes to family circumstances may require additional review or documents. Unless expressly undertaken through a separate arrangement, LegacyGuard has no continuing duty to monitor the Customer's personal circumstances, detect legal changes affecting an estate plan or update documents after delivery. Any advertised amendment period or continuing-support benefit is governed by the specific written terms supplied with the Customer's purchase.

Section 4.05. No Guaranteed Result.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEGACYGUARD MAKES NO GUARANTEE THAT USE OF THE SITE OR ITS ADMINISTRATIVE SERVICES WILL PREVENT PROBATE, AVOID LITIGATION, ELIMINATE TAXES, PROTECT ASSETS FROM CREDITORS, PRODUCE A PARTICULAR DISTRIBUTION, SECURE ELIGIBILITY FOR PUBLIC BENEFITS OR ACHIEVE ANY SPECIFIC LEGAL OR FINANCIAL RESULT. Outcomes depend upon applicable law, individual circumstances, professional advice, valid execution, subsequent asset transfers and acts or omissions of persons outside the Company's control. Nothing in this Section excuses the Company from performance obligations specifically undertaken in an enforceable agreement.

Section 4.06. Independent Timing and Legal Effect.

Completion of a questionnaire, payment of an invoice, receipt of a draft document or generation of an educational score is not equivalent to lawful execution, recordation, funding, delivery or effectiveness of any estate-planning instrument. No statement on the Site guarantees that a particular asset will avoid probate, that an instrument will receive particular tax treatment or that a plan will remain appropriate following later changes in family circumstances or law. Any such outcome depends on governing law, the legal instrument and its implementation.

Section 4.07. Urgent Deadlines and Jurisdictional Formalities.

Estate-planning documents may be ineffective or fail to achieve an intended result if execution, witnessing, acknowledgement, notarisation, delivery, filing, registration or funding requirements are not satisfied under the law that governs the instrument or affected property. Except where expressly agreed in a written and enforceable Order, LegacyGuard does not undertake emergency, same-day, litigation-related, probate, tax-filing, deed-recording, title-transfer or financial-institution acceptance obligations. Customers with imminent medical, incapacity, travel, litigation or other time-sensitive circumstances should seek prompt individual advice from an appropriately licensed attorney. Administrative scheduling or the issuance of an educational assessment score is not a promise that any instrument has become legally effective.

Section 4.08. Document Completion Does Not Establish Execution or Funding.

Preparation, electronic delivery, downloading, printing, electronic acceptance of administrative Terms or payment of an invoice shall not, by itself, constitute legal execution, delivery, recording or funding of a will, trust, power of attorney, deed or other estate-planning instrument. Required signatures, witness qualifications, notarisation, acknowledgment, delivery, acceptance, recording and beneficiary or title changes are determined by the applicable law and the particular instrument.

Unless an Order unambiguously provides for a specified administrative task and the task is lawfully performed, LegacyGuard does not undertake to witness documents, establish capacity, provide a notary, record a deed, change title, transfer assets, notify financial institutions or monitor funding completion. Where an applicable professional engagement assigns a responsibility to an attorney, that professional engagement governs the attorney's obligations.

Section 4.09. Custody and Use of Originals and Digital Copies.

Unless expressly accepted in a separate written custodial arrangement, LegacyGuard is not the permanent custodian of original wills, trusts, deeds, certificates, securities, account credentials or other estate-planning instruments. Electronic copies, status messages and platform records may not satisfy rules governing possession, original documents, probate evidence, registration, recording or delivery.

The Customer should confirm with the responsible attorney where originals should be stored, who may access them and how the relevant persons will know of their existence. These Terms do not transfer the Company's lawful duties concerning materials actually received into its custody.

Section 4.10. Multistate Assets, Beneficiaries and Special Circumstances.

Real property located in another jurisdiction, business entities, retirement plans, insurance policies, jointly held assets, foreign property, blended families, beneficiaries with disabilities, public-benefits eligibility and tax-sensitive assets may require separate advice, instruments or professional work. A generic questionnaire cannot by itself establish that a particular plan will achieve all such objectives.

Where a customer identifies a circumstance outside the scope of the ordered administrative Services, LegacyGuard may describe the existence of the issue in general terms and refer the customer for independent professional evaluation, without giving an individual legal opinion.

ARTICLE V. EDUCATIONAL CONTENT; ASSESSMENTS; SITE ACCESS

Section 5.01. General Educational Materials.

Articles, website copy, downloadable guides, visual materials, social-media statements, videos and other explanatory content are furnished solely as general educational information. The materials may not reflect every state's law or every factual circumstance and may become outdated following legislative, regulatory or judicial changes. The Company has no obligation to provide individual legal advice through publication of such materials. Users should not act or refrain from acting in reliance on educational materials as a substitute for independent advice concerning a specific legal matter.

Section 5.02. Legacy Readiness Assessment and Report.

The Legacy Readiness Assessment, Legacy Readiness Score and Legacy Readiness Report are educational tools derived substantially from customer-submitted responses and predefined evaluation criteria. They do not constitute a legal opinion, professional certification, credit determination, insurance underwriting decision, representation of asset protection or assurance that documents are legally valid. An assessment score does not establish the existence or absence of attorney-client representation. No score or report should be construed as an instruction to purchase a particular legal product or as a guarantee concerning probate, taxes, beneficiaries or the effectiveness of a current estate plan.

Section 5.03. User Conduct and Restrictions.

No User shall (a) access another person's account or records without authority; (b) misrepresent identity, authority or source of instructions; (c) transmit malware or interfere with Site security; (d) scrape or systematically harvest personal information; (e) use the Site to infringe intellectual-property or privacy rights; (f) submit threatening or unlawful material; or (g) attempt to circumvent reasonable access controls. The Company may impose proportionate access restrictions upon reasonable grounds of misuse, subject to its existing contractual and statutory obligations.

Section 5.04. Intellectual Property; Limited license.

Except for materials owned by third parties or licensed to the Customer under a separate agreement, content displayed on the Site is owned by or licensed to LegacyGuard and protected by applicable intellectual-property law. The Company grants each User a limited, personal, nonexclusive, nontransferable and revocable license to access Site materials for ordinary lawful informational purposes. No license authorises commercial redistribution, republication of proprietary materials or removal of copyright notices. Nothing in this Section transfers to the Company ownership of a Customer's confidential estate-planning information or documents merely because they are submitted through the Services.

Section 5.05. Third-Party Sites and Systems.

The Company may rely upon independent hosting, telecommunications, document-processing, payment and professional-services organizations. References or links to unaffiliated websites do not constitute a representation that the Company controls those websites or their separate terms. Customer information may be transmitted to authorized service providers to perform requested Services, as described in the Privacy Policy. LegacyGuard remains responsible for its own legally enforceable obligations and does not purport to disclaim liability where law assigns responsibility for acts of its agents or vendors.

Section 5.06. Scope of Advertising and Public Educational Statements.

Testimonials, illustrations, videos, guides, general fee comparisons, educational statistics, example outcomes and website summaries describe general information or individual experiences and are not guarantees of identical results, speed, cost savings, probate avoidance or tax treatment for any other person. No assessment score or educational report guarantees that a particular plan is legally sufficient.

Nothing in this Section excuses a false or deceptive material representation, overrides an express promise in an accepted Order or restricts any remedy available under applicable advertising or consumer-protection law. Where an advertising representation and a purchased service conflict, the Company shall resolve that conflict consistently with applicable law and its actual commitments.

Section 5.07. Independent Verification and the Absence of Emergency Services.

General educational content may not reflect every change in federal, state, tribal, local or foreign law affecting a Customer's circumstances. The Company does not undertake to identify all such changes, provide emergency legal assistance, monitor a Customer's health or legal capacity, or send automatic reminders of every potentially significant estate-planning event.

Persons requiring legal conclusions, deadline-sensitive action or protection of property or beneficiary rights should consult an appropriately licensed attorney or other relevant professional. General educational content should not be used as a substitute for an individual professional consultation.

ARTICLE VI. ORDERS; FEES; BILLING; PERFORMANCE

Section 6.01. Description and Scope of an Order.

Every accepted paid Order shall identify the Company Services purchased, total charges, any material deliverables, any applicable turnaround assumptions, prerequisites to performance and the scope of any separately provided professional services. Where document preparation, attorney review, signing assistance, deed preparation, asset transfers, future amendments or ongoing access are excluded or separately priced, those limitations shall be clearly disclosed before payment. A customer's selection of a package shall not be treated as a legal determination that any particular plan is suitable.

Public marketing, general educational materials and oral descriptions do not expand a specific written Order unless expressly incorporated or otherwise binding under law. Mandatory consumer disclosures, truthful advertising obligations and legally enforceable written guarantees are not displaced by this Section.

Section 6.02. Payment authorization.

By voluntarily furnishing payment instructions through an authorized checkout or other approved channel, the Customer authorises the specific charges disclosed for the selected transaction, subject to applicable consumer-protection requirements. The Company shall not treat ordinary website use, requesting a free guide or completing a free assessment as authorization for a charge. Any recurring billing arrangement, if offered, requires the disclosures and consent mandated by applicable law. Billing disputes may be raised through the contact information provided by the Company, without waiving lawful chargeback, cancellation or refund rights.

Section 6.03. Timing; Service Dependencies.

Service schedules may depend upon the Customer's timely and accurate responses, professional availability, legally required identification, third-party system availability and the scope of the work. Dates and estimated completion periods are nonbinding unless expressly promised in an accepted Order or required by law. The Company shall communicate material delays that affect its contractual performance and provide remedies where required by an enforceable agreement or applicable statute.

Section 6.04. Cancellations, Refunds and Corrections.

Cancellation, refunds, credits, amendment requests and billing corrections shall be governed by the accepted Order, a separately disclosed and lawful refund policy and any mandatory state or federal consumer protections. Where work has commenced, any lawful restriction or allocation of charges must have been fairly disclosed before purchase and must reflect the terms actually accepted. The Company shall not represent that all sales are final where a statutory right to cancel, rescind, obtain a refund or dispute a transaction applies.

A request for refund or cancellation may be submitted to [email protected] or the method identified in the applicable Order. Exercise of lawful payment-network disputes, regulator complaints or statutory remedies is not prohibited by these Terms.

Section 6.05. Electronic Communications and Separate Consents.

Electronic delivery, electronic signatures and promotional communications are subject to the Company's separate Electronic Communications Notice and to legally sufficient consumer consents where required. An agreement to receive a transaction receipt is not necessarily consent to promotional automated calls or texts. The Customer may exercise applicable opt-out and withdrawal rights using the methods supplied with the relevant communication. Nothing in these Terms converts consent to receive educational materials into perpetual consent for unrelated marketing.

Section 6.06. Order Suspension; Unlawful or Conflicting Directions.

LegacyGuard may suspend an administrative task where reasonably necessary to investigate disputed identity, suspected coercion, unauthorized instructions, fraud, compromised accounts or a legal impediment that must be resolved by a licensed professional. The Company will use reasonable efforts to communicate a lawful reason for a suspension and to preserve pertinent records. Suspension shall not constitute a determination of capacity or property entitlement and shall not override refund rights or other obligations imposed by law.

Section 6.07. Charges, Renewals and Customer Payment Rights.

No recurring paid subscription, periodic renewal, automatic charge or continuing paid amendment service is established merely by visiting the Site or receiving a free assessment or guide. Any recurring or separately billable service must be clearly identified in an applicable Order and authorized in the manner required by law. The description of cancellation and refund rights at checkout shall govern the particular transaction, subject always to any mandatory cancellation, withdrawal, refund, chargeback or statutory remedy. A dispute regarding a charge does not by itself permit the Company to withhold records or take action prohibited by applicable law.

Section 6.08. Providers, Professional Availability and Substitutions.

Subject to the accepted Order and applicable law, LegacyGuard may use restricted administrative and technology contractors to perform nonlegal support functions. No subcontracting or substitution shall authorise an unlicensed person to render legal advice or permit Company personnel to override an attorney's independent judgment. If a legally required professional cannot accept or complete an engagement, the Customer shall receive the notice, alternative process and refund or other relief required by the accepted Order and applicable law. A change in administrative service providers does not by itself transfer an attorney-client relationship or privileged records.

Section 6.09. Material Purchase Disclosures and Separate Professional Charges.

Before a Customer becomes obligated to pay, the applicable Order shall disclose the total price then known, material limits on included services, any identified separate professional or third-party charges, applicable payment timing, recurring charges if any and the cancellation and refund terms. A statement that professional services are included may be used only where the actual arrangement and licensing requirements support that representation.

The Company shall not characterise a payment as refundable or non-refundable contrary to mandatory law, the accepted Order or an enforceable written commitment. Where a separate attorney-client engagement is required, responsibility for any professional legal fee and the terms on which it is charged must comply with the applicable professional rules.

Section 6.10. Statutory Cancellation and Renewal Rights.

Certain sales channels, consumer locations or transaction types may confer cancellation or rescission rights, including rights associated with covered home-solicitation, telephone-solicitation, automatic-renewal or negative-option transactions. Those rights and any required notices, forms or waiting periods shall govern notwithstanding a contrary general statement in these Terms.

No recurring charge shall arise solely because a Customer once purchased a one-time estate-planning service. Any optional renewal, subscription or periodic service must be separately disclosed and accepted in the manner the applicable law requires, with an available lawful cancellation mechanism. The Company will honour timely statutory cancellations and process any legally required refund.

Section 6.11. Invoice and Payment Disputes.

A Customer may raise an invoice discrepancy or request a correction using the service-contact channels in the accepted Order. LegacyGuard may request relevant information needed to investigate the discrepancy and may preserve records of the transaction and its outcome. This informal procedure does not require a Customer to waive, delay beyond a mandatory deadline or refrain from pursuing a lawful payment-card dispute, regulator complaint or statutory remedy.

Where a refund, credit or offset is owed under an accepted agreement or applicable law, it shall be handled according to the controlling terms and legally required timeframes. No provision of these Terms authorises charges for legal work not lawfully performed or services not included in the transaction.

Section 6.12. Service Interruptions and Force-Majeure Events.

Neither party shall be responsible for a nonmonetary delay in performing an administrative obligation to the extent caused by circumstances beyond its reasonable control that could not reasonably have been avoided, including widespread telecommunications failures, natural disasters, governmental action or material disruption of an independent service provider; provided that this provision does not excuse a failure to maintain legally required security or reasonable continuity precautions.

LegacyGuard shall use commercially reasonable efforts appropriate to the affected obligation to mitigate a qualifying delay and communicate material service impacts. This Section does not eliminate legally required refunds, vested consumer rights, payment duties or liabilities that applicable law does not permit the parties to excuse.

Section 6.13. Service Communications; No Blanket Recording Consent.

Requests for contact, appointment confirmations, delivery notices and other customer-service communications are distinct from promotional marketing and shall be administered in accordance with applicable law and the consent actually obtained. Any call or conversation recording, where employed, must comply with the recording and notice requirements of the governing jurisdictions.

Nothing in these Terms shall be construed as a blanket consent to recording, autodialled promotional calls, artificial or prerecorded voice communications or unlimited text-message marketing.

ARTICLE VII. WARRANTIES; RISK ALLOCATION; REMEDIES

Section 7.01. Disclaimer of Implied Warranties.

EXCEPT FOR EXPRESS WARRANTIES IN AN APPLICABLE ACCEPTED ORDER AND TO THE EXTENT PERMITTED BY LAW, THE SITE AND GENERAL EDUCATIONAL MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE." LEGACYGUARD DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED. This disclaimer does not disclaim any express service commitment, warranty that is non-disclaimable under state law, or responsibility for fraud, willful misconduct or other conduct for which liability cannot legally be excluded. Some jurisdictions do not permit certain warranty exclusions; the exclusions shall apply only to the extent permitted in the applicable jurisdiction.

Section 7.02. Technology and Availability.

The Company does not represent that the Site will operate without interruption or be free from all technical errors, malicious third-party activity, transmission failures or incompatibilities. The Company may reasonably suspend Site access for security, maintenance or emergency needs. This Section does not relieve LegacyGuard of any legally imposed information-security duties, promised service levels or duties to provide a purchased service.

Section 7.03. Exclusion of Certain Damages.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LEGACYGUARD SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING SOLELY FROM A BREACH OF THESE TERMS OR USE OF THE SITE, INCLUDING LOST BUSINESS OPPORTUNITIES OR ANTICIPATED SAVINGS, EXCEPT TO THE EXTENT SUCH EXCLUSION IS PROHIBITED BY LAW. This provision is subject to the nature of the claim, the Company's actual obligations and all applicable consumer-protection rules. It shall not be construed to waive remedies for fraud, willful misconduct, gross negligence where non-waivable, statutory violations or other liabilities that cannot lawfully be limited.

Section 7.04. Contractual Liability Cap.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LEGACYGUARD'S TOTAL AGGREGATE LIABILITY FOR DIRECT CONTRACT DAMAGES ARISING FROM ITS OWN PERFORMANCE OR NONPERFORMANCE OF ADMINISTRATIVE SERVICES UNDER A PARTICULAR ACCEPTED PAID ORDER SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID TO LEGACYGUARD UNDER THAT ORDER. A limitation shall not reduce a claimant's recovery below any mandatory minimum or statutory remedy or restrict liability that the governing law does not permit the parties to limit.

This cap applies only to LegacyGuard's own contractual obligations. It does not limit any independent attorney's professional obligations, nor does it operate as a release of the Company for fraud, intentional misconduct, non-waivable gross negligence, unlawful conduct or claims that applicable law excludes from contractual limitation. If the limitation is held unenforceable in a jurisdiction or as applied to a claim, applicable law governs that claim.

Section 7.05. Narrow Indemnification for Wrongful Conduct.

To the extent permitted by applicable law, a Customer shall indemnify LegacyGuard against third-party claims and reasonable, actually incurred defence costs directly arising from the Customer's intentional impersonation, knowing provision of information without lawful authority or deliberate unlawful interference with the Site, except to the extent attributable to LegacyGuard's own negligence, breach, unlawful conduct or other independent liability. A Customer has no obligation under this Section to indemnify the Company merely for reporting a concern, seeking legal advice, requesting a refund or exercising statutory rights.

This provision shall be construed narrowly and only to the extent enforceable against the particular Customer under applicable consumer-protection law.

Section 7.06. No Waiver of Mandatory Rights.

NOTHING IN THESE TERMS SHALL EXCLUDE, RESTRICT OR MODIFY RIGHTS OR REMEDIES THAT MAY NOT LAWFULLY BE EXCLUDED, RESTRICTED OR MODIFIED, INCLUDING RIGHTS ARISING UNDER APPLICABLE CONSUMER-PROTECTION, PRIVACY, DATA-SECURITY, PROFESSIONAL-RESPONSIBILITY AND UNFAIR-PRACTICES LAWS. No provision shall be construed as a prospective waiver of an individual's ability to report suspected wrongdoing to, or cooperate with, a competent governmental authority.

Section 7.07. Allocation of Risk; No Prospective Release of Professional Obligations.

The restrictions in Article VII are directed solely at risks that the parties may lawfully allocate by contract. They do not discharge LegacyGuard from duties that may not be waived in advance, including mandatory privacy and security obligations, material affirmative misrepresentations, unlawful business practices or liabilities arising from the Company's own acts where exclusion would be contrary to law or public policy. Nor may they restrict the professional duty of a separately engaged attorney to the attorney's client. Any financial limitation is subject to the particular contract's enforceability, conspicuous presentation and applicable jurisdiction-specific restrictions.

Section 7.08. No Intended Third-Party Beneficiaries of Company Administrative Terms.

Except where an accepted Order expressly provides otherwise or applicable law requires a different result, these Terms are intended to govern only the Company's administrative obligations to its contracting Customer. Naming a person in an estate-planning questionnaire, trust, will, beneficiary designation or other instrument does not by itself make that person a party to these Terms or confer a contractual right against LegacyGuard to compel an inheritance, change a distribution or enforce another person's legal instructions.

This provision does not impair any independent claim, statutory remedy, professional duty or third-party right that cannot lawfully be limited by a contract to which the claimant did not agree.

Section 7.09. Reliance on Customer Instructions; Responsibility for Company Conduct.

In performing clerical work, LegacyGuard may act upon instructions reasonably believed, after any legally appropriate verification, to be supplied by an authorized Customer. LegacyGuard does not warrant the truth or completeness of facts that the Customer alone supplies and cannot adjudicate disputed ownership or family relationships.

This allocation of responsibility shall not excuse unreasonable acceptance of obviously unauthorized instructions, material errors made by Company personnel, knowing misrepresentations, statutory violations or other conduct for which liability cannot lawfully be excluded.

Section 7.10. Independent Professionals and Service Providers.

A participating attorney's legal representation, professional obligations, confidentiality responsibilities and malpractice duties are defined by applicable law and the attorney's engagement, not by LegacyGuard's administrative-service Terms. LegacyGuard does not undertake to exercise or direct the attorney's independent legal judgment or to guarantee a particular legal outcome.

Nothing herein purports to release LegacyGuard from liability for its own conduct, negligent selection or supervision where an applicable duty exists, unlawful referral arrangements, misstatements concerning professional services or other obligations for which contractual limitation is prohibited.

ARTICLE VIII. COMPLAINTS; GOVERNING LAW; GENERAL PROVISIONS

Section 8.01. Informal Resolution.

Before initiating a formal dispute concerning Company administrative Services, either party may provide a written description of the issue and requested resolution and allow the other party a reasonable opportunity to respond. Informal correspondence shall not deprive a consumer of statutory filing rights, suspend a legally applicable deadline without an effective tolling agreement or require a consumer to waive a claim as a condition of receiving purchased Services. Customers may send inquiries to [email protected] or use the contact method stated in the accepted Order.

Section 8.02. Dispute Resolution; No Unilateral Arbitration Assent.

These published Terms do not, by passive display or ordinary website access, require arbitration, waive trial by jury, prohibit participation in a class action or restrict complaints to regulators. Any arbitration or comparable dispute-resolution condition must be set out in a separate agreement or clearly presented contractual acceptance process that satisfies applicable requirements for notice, affirmative assent, fairness and enforceability.

Absent such a valid separate agreement, claims may be brought in a court of competent jurisdiction, subject to any otherwise applicable lawful jurisdictional and procedural rules. Nothing in this Section limits a non-waivable right or remedy.

Section 8.03. Governing Law; Mandatory Consumer Protections.

Subject to any mandatory law requiring otherwise and to a separately enforceable Customer agreement, these Terms shall be interpreted under the laws of the State of Ohio, without regard to conflicts-of-law principles. This choice shall not deprive a consumer of any non-waivable protection available under the law of the consumer's residence or other law that must govern. Any court action shall be commenced in a court of competent jurisdiction having personal and subject-matter jurisdiction and proper venue under applicable law. No party is required by these Terms to bring an otherwise protected consumer claim in an unlawful or unduly burdensome forum.

Section 8.04. Severability; Construction.

If any provision is determined unlawful or unenforceable, that provision shall be enforced to the greatest lawful extent or severed where required, without invalidating the remaining provisions, provided the resulting agreement remains lawful and reflects the parties' material bargain. Titles, headings and numbering are for convenience and do not independently enlarge rights. The words "include" and "including" shall be interpreted without limitation where consistent with context. Singular includes plural and vice versa where context permits.

Section 8.05. No Implied Waiver; Assignment.

A failure to exercise a right on one occasion does not waive that right on another occasion. Neither party may transfer its rights or obligations where prohibited by law. LegacyGuard may transfer this Agreement in connection with a lawful corporate reorganisation or sale of business, subject to privacy notices, consumer rights and duties existing at the relevant time. Nothing in these Terms authorises sale of personal information contrary to the Privacy Policy or applicable law.

Section 8.06. Amendments; Version Control.

The Company may publish amended website terms with an updated revision date. Such posting alone does not retroactively modify a previously accepted paid Order or impose a newly material obligation upon an existing Customer unless the parties validly agree or law permits. Changes required by law may take effect as permitted by law. Each Customer should retain the Terms and Order accepted in connection with the Customer's transaction.

Section 8.07. Third-Party Beneficiaries; Professional Independence.

Except where expressly stated in a valid separate agreement or required by law, no third party acquires an independent right to enforce these Terms solely by being named as a beneficiary, agent, trustee or family member in an estate-planning document. This Section does not limit independent legal claims or rights arising under an actual trust, will, statute or professional engagement. Participating attorneys shall not be deemed employees of LegacyGuard solely by reason of their involvement in a Customer's requested workflow.

Section 8.08. Entire Agreement; Order of Precedence.

For an accepted Company transaction, the Customer's accepted Order, these Terms and any specifically incorporated service terms constitute the entire agreement between the Customer and LegacyGuard concerning the Company's own administrative Services, superseding prior inconsistent nonbinding descriptions. A separate professional engagement is governed by its own terms and applicable law. No oral statement by a customer-service representative modifies a material written term unless confirmed through an authorized written amendment or otherwise binding under law. In any conflict with a non-waivable statute, the statute prevails.

Section 8.09. Contact.

Questions concerning these Terms or the Company's administrative Services may be directed to LegacyGuard Estate Planning LLC, [email protected], or through the contact methods published at legacyguardep.com. Questions requiring individual legal judgment should be directed to an appropriately licensed attorney, including the Customer's participating attorney where applicable.

Section 8.10. Notices; Preservation of Rights.

Unless an applicable law or accepted Order requires a different method, notices regarding administrative-service disputes may be delivered through the contact channels identified in the Order or these Terms. Notices that statutes require in a particular form, within a particular period or to a specified address shall be sent in that form and manner. Nothing in these Terms imposes a shorter limitation period than governing law permits or compels a Customer to waive a statutory notice, cure, reporting or enforcement right. Records of assent, order scope, amendments, material instructions and communications may be retained in accordance with the Privacy Policy and applicable legal obligations.

Section 8.11. Material Changes; No Retroactive Imposition of Waivers.

A later posting of revised Terms does not impose a new arbitration provision, shortened claims period, class-action restriction, payment obligation or other material waiver on a completed transaction without legally sufficient notice and assent. Any revised term applies prospectively to an appropriate transaction only as permitted by law.

LegacyGuard may preserve records of versions displayed and accepted to identify the terms applicable to a particular Customer and Order. No contract term shall be interpreted to require a person to waive a right of complaint to a governmental agency or a mandatory statutory remedy.

Section 8.12. Interpretation; Severability and Priority of Mandatory Law.

If a court of competent jurisdiction determines that any particular application of a provision is invalid, unlawful or unenforceable, the provision shall be applied to the maximum lawful extent or severed to the extent permitted by the governing law, without expanding other terms to impose a materially different bargain. Remaining provisions shall continue only to the extent they may lawfully do so.

A provision specifically addressing a subject prevails over a general description of the same subject to the extent consistent with the accepted Order and mandatory law. No drafting presumption shall convert a nonlawyer administrative service into legal representation or turn a publicly posted privacy notice into affirmative consent.

ELECTRONIC COMMUNICATIONS AND RECORDS DISCLOSURE

LegacyGuard Estate Planning LLC
Last Updated: October 30, 2026

This Electronic Communications and Records Disclosure (the "Disclosure") describes how LegacyGuard Estate Planning LLC may communicate electronically and the conditions under which a consumer may separately consent to receive records in electronic form. Publication or viewing of this Disclosure does not constitute the consumer's affirmative electronic-record consent or consent to promotional automated calls or texts.

1. Scope of Electronic Communications

LegacyGuard may use electronic mail, secure links, text messages, digital documents and other electronic channels to respond to inquiries, deliver requested educational materials, provide assessment results, schedule appointments, communicate status and administer a service requested by a Customer. The availability of a particular channel depends on the transaction, the information involved and applicable law. The Company may use another lawful delivery method where electronic transmission would be inappropriate or ineffective.

2. Consent Required for Legally Mandated Written Records

Under the Electronic Signatures in Global and National Commerce Act, 15 U.S.C. Section 7001, and other applicable law, certain disclosures that are legally required in writing may be provided electronically only when the consumer has provided the requisite affirmative consent after receiving the specified disclosures. Those disclosures include the scope of consent, available paper alternatives, withdrawal procedures, electronic contact updates, any lawful charges for paper copies and the hardware and software requirements necessary to access and retain the records.

Where legally required, the Company shall request consent through a method that reasonably demonstrates the consumer's ability to access the proposed electronic format. Mere viewing of the Site, reading this Disclosure or checking a box for unrelated marketing does not satisfy the statutory consent process.

3. Categories of Records Subject to Separate Consent

Where an electronic-delivery consent is offered, the consent request shall identify the transaction or categories of records covered, which may include service confirmations, invoices, order documents, authorized receipts, legally required notices and other communications expressly identified in the consent. The consent request shall distinguish records covered by that consent from promotional communications that are subject to different laws. No consumer is required to agree to electronically receive records where applicable law preserves the right to decline.

4. Hardware and Software Requirements

An individual electing electronic records generally must have a device with internet access, a current web browser, an accessible email address where email is used, and software capable of opening, retaining and printing the format of the relevant record, such as a PDF reader for PDF documents. The actual consent screen shall describe the then-current requirements with sufficient specificity to satisfy applicable law. A material later change in those requirements may require additional disclosure and renewed consent.

5. Paper Copies; Withdrawal; Updating Contact Information

Where required, the electronic-record consent process shall explain whether paper copies are available, how they may be requested, whether a lawful fee applies, how to withdraw consent, how to update an email address or other contact information and any lawful consequences of withdrawal. Consumers may send such requests to [email protected] or the contact method furnished with the particular transaction. Withdrawal does not ordinarily invalidate records lawfully provided before the withdrawal became effective. The Company shall not impose undisclosed penalties for the exercise of rights protected by law.

6. Electronic Signatures; Legal Document Execution

Electronic records and signatures may be legally effective in many commercial contexts, but an estate-planning instrument may be subject to additional statutory execution requirements, including witnessing, notarisation, original-document formalities and state-specific rules. A general electronic-communications consent does not establish that a will, trust, power of attorney or deed has been validly executed. Customers must follow the instructions applicable to the specific document and relevant jurisdiction.

7. Requested Service Messages; Promotional Communications

The Company may respond through lawful channels to a consumer's request for a guide, assessment, consultation, support or purchased service. The Company distinguishes these requested or transactional communications from promotional calls and messages. Where the Telephone Consumer Protection Act, CAN-SPAM Act or applicable state law requires a particular permission for an automated call, marketing text or promotional email, the Company shall obtain the consent required for that channel and type of communication.

Marketing messages shall provide any required identification and opt-out mechanisms. An individual may withdraw marketing permission through a legally sufficient method, including a qualifying reply or unsubscribe instruction where offered. Consent to receive promotional communications is not a condition of obtaining a service unless a narrow statutory exception lawfully applies.

8. Records of Communications

Subject to the Company's Privacy Policy and applicable law, LegacyGuard may retain reasonable records of a Customer's communications, directions, electronic consents, revocations, invoices, service requests and administrative status. Recording of telephone conversations, where undertaken, remains subject to applicable federal and state notice and consent requirements. The presence of this Disclosure alone does not substitute for legally required call-recording consent.

9. Delivery Failures; Security

The Customer is responsible for maintaining accurate contact information and for exercising reasonable care with electronic records after receipt. The Company may request verification before transmitting sensitive information and may withhold or redirect transmission where there is a reasonable security concern. The Company does not guarantee delivery through an unavailable third-party communications network, but this provision does not excuse duties imposed by law or an enforceable accepted service agreement.

10. Contact and Rights

Questions concerning electronic records or communications may be directed to LegacyGuard Estate Planning LLC, [email protected], or through https://legacyguardep.com/. Nothing in this Disclosure limits any right to obtain a paper notice, withdraw consent, unsubscribe, challenge a charge or seek statutory relief where such right is provided by applicable law.

11. Consent Records, Revocation and Statutory Separation

Where an affirmative electronic-record consent is required, the Company shall maintain evidence of the disclosures presented, the consumer's affirmative action, the applicable version and, where required, a demonstration of access to the electronic format. A consumer's consent to receive electronic records is separate from consent to automated telemarketing and from agreement to any paid service. Withdrawal, where permitted, shall be administered under the applicable law and transaction terms. Nothing in this Disclosure authorises electronic execution of a will, trust, power of attorney or other instrument where the jurisdiction requires different formalities.

12. Authentication and Delivery of Sensitive Documents

Where a communication contains sensitive estate-planning information, LegacyGuard may use reasonable identity checks, secure links or alternative delivery methods to reduce the risk of misdelivery. A message sent to an address or number supplied by an individual is not a guarantee that a third party cannot access that account or device. The individual should update contact details promptly, and the Company shall comply with applicable confidentiality and security obligations.

A shared inbox, family telephone number or joint device may be inappropriate for delivery of certain confidential materials. The Company may ask for an alternative authorized delivery method when lawful access or recipient identity is uncertain.

13. Separation of Electronic Consent From Estate-Document Formalities

Consent to receive business records electronically does not alter the requirements that applicable law imposes for execution, witnessing, notarisation, recording or preservation of wills, trusts, powers of attorney, healthcare directives or deeds. Any electronic execution of such an instrument must satisfy its own governing law, including any statutory exclusion from general electronic-signature rules.

An electronic communications preference does not authorise automated promotional telephone or text marketing unless the separately applicable legal requirements are met.

CONSUMER HEALTH DATA PRIVACY NOTICE

LegacyGuard Estate Planning LLC
Last Updated: October 30, 2026

This Consumer Health Data Privacy Notice (the "Health Notice") supplements LegacyGuard Estate Planning LLC's general Privacy Policy to the extent a law specifically regulating consumer health data, including Washington's My Health My Data Act where applicable, governs the processing described below. It does not imply that the Company is a hospital, medical provider or entity regulated by the Health Insurance Portability and Accountability Act solely because estate-planning forms address healthcare decisions.

1. Categories of Consumer Health Data

When voluntarily submitted for a requested estate-planning workflow, information that may constitute consumer health data can include healthcare-agent designations, advance-directive preferences, incapacity-planning information and specific medical or disability-related information included by the Customer. The legal characterisation of information depends on the applicable statute and context. The Company does not seek detailed diagnoses or medical records as a condition of downloading general educational materials.

2. Sources of Information

The Company generally obtains such information directly from a person requesting a service or from a person whom that individual lawfully authorises to act on the individual's behalf. Where necessary to coordinate a requested service, a participating professional may provide a limited related status or administrative record. The Company does not purchase consumer medical profiles from data brokers for use in estate planning.

3. Purposes of Collection and Use

Subject to applicable law, health-related information is processed for the specific purpose of responding to the individual's request, transcribing authorized instructions, coordinating appropriate document-preparation steps, securely communicating with responsible professionals and complying with applicable legal obligations. The Company does not sell consumer health data or use submitted diagnoses or healthcare instructions to build unrelated advertising profiles. Any additional purpose requiring affirmative consent shall be subject to that requirement.

4. Categories of Recipients

Consumer Health Data may be accessible to authorized Company personnel performing customer-requested administrative tasks; participating, independently licensed attorneys responsible for applicable legal services; document-processing, hosting and communication vendors engaged to perform restricted functions; and other persons specifically authorized by the consumer or law. Disclosure is limited to what is reasonably necessary for the stated purpose and to what governing law permits.

This Notice does not authorise disclosure to unrelated data brokers, advertising networks or social-media platforms for their independent health-related advertising. If a corporate affiliate or other recipient requires individual identification under an applicable law, that identification must be supplied through a legally compliant, transaction-specific disclosure before such sharing occurs.

5. Statutory Consent and Processing Exceptions

Where Washington's My Health My Data Act or another applicable law governs the processing of Consumer Health Data, collection and use shall occur only with the affirmative consent required by that law or to the extent a statutory exception permits the processing, including processing necessary to supply a product or service specifically requested by the consumer. Consent to sharing shall be obtained separately where required, and a general website terms acknowledgement shall not be treated as blanket consent to unrelated sensitive-data processing.

Before obtaining required consent, the Company shall provide the information prescribed by the governing statute, including the categories of data, purposes, recipient categories and methods for withdrawal. Consent may be withdrawn prospectively through the contact channel described in this Notice, subject to the statute's exceptions and limitations.

6. Consumer Rights

Where conferred by applicable law, a consumer may request confirmation of whether Consumer Health Data is being collected, used or shared, exercise access rights, seek deletion, withdraw consent and appeal a denial. Requests may be directed to [email protected]. The Company may take reasonable steps to verify the requester's identity and legal authority before disclosing sensitive information. Statutory deadlines, exceptions and rights to appeal govern.

A consumer's rights under an applicable health-data law are independent of whether that consumer has purchased a paid estate-planning service. No provision of the Terms of Service restricts a non-waivable statutory privacy right.

7. Retention; Security; Deletion

The Company seeks to limit retention to periods reasonably necessary for the requested service, applicable law, security, accounting, legal obligations or permitted dispute preservation. It uses or requires risk-appropriate safeguards to restrict access to sensitive information and detect unauthorized access. Deletion requests will be handled under the governing statute. Where a separate professional lawfully holds an independent file, the individual's rights concerning that file may need to be exercised with that professional.

8. Restrictions on Geofencing and Unrelated Advertising

The Company does not authorise the use of consumer health data submitted for estate-planning assistance to target individuals based upon proximity to healthcare facilities or to create unrelated medical advertising audiences. Practices prohibited by a law applicable to the Company remain prohibited regardless of any general consent to use the Site. Any online advertising technology otherwise used by the Site must be evaluated separately from this restriction on sensitive health data.

9. Other Services; Professional Relationships

LegacyGuard is an estate-planning education and administrative coordination company, not a law firm or medical practice. This Health Notice does not alter an independently practising attorney's confidentiality duties or confer a medical or attorney-client relationship with LegacyGuard. Legal advice concerning healthcare directives or capacity must be obtained from an appropriately licensed professional.

10. Changes; Contact

This Health Notice may be revised with a new date when practices or legal requirements change. Changes requiring affirmative consent or advance notice will be implemented only through the legally required process. Questions and statutory requests may be addressed to LegacyGuard Estate Planning LLC, [email protected], or through https://legacyguardep.com/.

11. Separate Notice and Applicable Special Rules

Where a statute requires a consumer health data privacy policy to be separately published and prominently linked from the Company homepage, the Company shall provide that separate accessibility and required disclosures. This Health Notice is not a substitute for additional affirmative consent or disclosure authorization where the applicable statute requires one. Where processing qualifies for an exception related to a specific product or service requested by the consumer, such exception shall apply only to the extent expressly permitted by that statute. Other healthcare and professional records may remain subject to independent rights and restrictions.

12. Identity, Authority and Family-Member Health Information

Customer-provided information about a spouse, child, beneficiary, proposed healthcare agent or other third party shall not be treated as that person's blanket authorization for the Company to collect additional medical records, access providers or disclose health-related information for unrelated purposes. Identity, authority and third-party rights will be evaluated under applicable law.

The Company may restrict or decline unnecessary medical records and may require appropriate authorization for a health-related disclosure. The fact that a person is named in a healthcare directive does not itself determine the person's legal access rights or establish the directive's validity.

13. No Sale or Unrelated Advertising Use of Submitted Health Information

LegacyGuard does not sell submitted consumer health data for third-party marketing or authorise its use to build unrelated medical, insurance or behavioral advertising audiences. Any collection, use or sharing of regulated consumer health data shall be limited to the disclosed purpose and subject to separate statutory consent or a legally available exception.

Where a law requires a standalone consumer-health-data policy and homepage link, this notice must be separately made available in that required manner; this document alone does not replace the consent process prescribed by the statute.

LegacyGuard Estate Planning LLCEnd of document
LEGACYGUARD ESTATE PLANNING LLC

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